All custom order rings will receive 3D photo renderings for your confirmation of the ring design prior to production. We offer unlimited revisions for the same ring to ensure you are satisfied with the design. Prior to approval of the 3D photo renderings, all purchases are refundable minus CAD design fee of $100 per ring. Due to the custom nature of each design, after approval of the 3D photo renderings the ring is non-refundable. However we pride ourselves in our customer service and will work with each customer on a case by case basis (E.g. With your permission, we can post your ring on our website and once purchased, you will receive the money minus credit card transaction fees, usually 3%).